Contact Sales
Discover how Biscuit AI can transform your business operations. Reach out to our sales team for any questions or inquiries, and learn how our AI solutions can enhance efficiency and streamline your processes.
Feel free to reach out to us with any questions or inquiries. We endeavor to respond to all requests within 48 hours.
Phone
For the quickest response, please reach out to us via email. Our team is ready to assist you and will connect you with the right person promptly.
Office
We welcome your inquiries and are here to help. While we don’t accept mail or walk-ins, our team in San Francisco and Auckland is just an email away.
Our Locations
We operate out of San Francisco and Auckland and continue to build our teams in both areas. Please reach out to us via email to set up a meeting and learn more about how Biscuit AI can benefit your business.
San Francisco
Our San Francisco office is at the heart of innovation, where our dynamic team works on cutting-edge AI solutions to drive business success.
Auckland
In Auckland, our dedicated team collaborates in a vibrant business environment, bringing the best of Biscuit AI’s offerings to our clients.
FAQs
Find answers to common questions about working with Biscuit AI, including response times and support hours.
The best ways to reach us are via Contact Sales, Contact Customer Support, Corporate Partnerships or Media/Press Inquiries. Pro tip: Email is our favorite! Our team is available during business hours to assist with any inquiries or concerns.
We’re speedy! We aim to respond to all inquiries within 48 hours. Our team is usually around from 9 AM to 5 PM Pacific Time. Sorry, no phone numbers here - email is the best way to get in touch and ensure you’re connected with the right person
All our clients get access to email support and a dedicated account manager. Enterprise clients enjoy priority support. Our hours are 9 AM to 5 PM Pacific Time. Check out our Contact Support page for more info. Facing a service disruption? They’re usually hardware-related and can be resolved one site or remotely or by our crack team.
You bet! We love showing off Biscuit AI. Contact our sales team to schedule your personal demo and see our AI magic in action.
Nope, not right now. We keep our prices low and believe in the unbeatable value we provide. Want to see for yourself? Reach out to our sales team to get started and discover how our AI sales and support agents can transform your business.
We’d love to find out! AI solutions are still a wild frontier, and we haven’t met a competitor offering anything quite like Biscuit AI. Crafted by Silicon Valley’s finest, our software is built with end clients and end consumers in mind, making it uniquely powerful.
Absolutely! While Biscuit Kiosk is a beast, we’re flexible. Got humanoid robots or POS systems? Perfect! We can transform them into the world’s most powerful AI sales and support agents. Your hardware, our magic.
We believe in clear and simple pricing. Check out our Pricing page for all the details. Typically, we work on an annual commitment with a 10-license minimum. Plus, there are some compute/usage fees after the first million tokens - think of this as a lot of meaningful conversations.
Smooth sailing! Our software is tailored to fit your business seamlessly. We use generative AI to map out your product/item data structure, setting up optimal data sets. Just bulk import your product data, set up any necessary API integrations, and you’re off to the races. We provide the keys to the castle from day one, so your AI sales or support agents can get to work immediately.
Absolutely! Our hardware nodes can be provisioned by the thousands with a simple one-step setup. Once online, the hardware downloads the Biscuit AI software and is ready to go in minutes. We boast 99.99% uptime and auto-scaling magic, so you can grow without limits.
Your data’s safety is our top priority. We use HTTPS 256-bit encryption with TLS 1.2. Your knowledge base data is housed in your very own database indexes, never co-mingled. All analytical and transactional data is securely shared via our portal or API. Plus, our conversational queries are sent to secure model platforms through safe APIs for top-notch processing and understanding.
While we aim for our platform to be as user-friendly as a slice of pie, we understand that extra help can be a game-changer. All our documentation is neatly stored in context within our content management system. Need more? Our support team is ready to assist, or you can get personalized one-on-one support from your account manager.