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Welcome to our Resources page! Here, you’ll find what you need to make the most of Biscuit AI. Dive into the latest updates and insights from our blog, access comprehensive documentation and downloads, find quick answers in our FAQs, and connect with our team for any additional assistance. Explore these resources to stay informed, get inspired, and fully leverage the power of our AI solutions.

Our Blog

Latest News from Biscuit AI

Stay up to date with our informative blog posts.

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Technology
5 min read

Apple Challenges AI Reasoning: What It Means for Retail AI Customer Experiences

Apple’s study questions AI models’ reasoning abilities, suggesting they’re advanced pattern matchers causing performance swings; however, AI in retail still offers transformative customer experiences exceeding current needs.
Technology
5 min read

Becoming AI-First: How Retailers Can Lead with AI and Empower Consumers

Businesses can transition to AI-first by embedding AI into their core operations, starting with a cultural shift. Instead of merely integrating AI as an afterthought, companies should adopt an AI-native approach where processes like personalization, automation, and data-driven insights are AI-led from the start. Retailers can let consumers directly engage with and influence AI tools, ensuring these technologies meet real-world needs. By fostering a culture of experimentation, retailers can transform customer experiences while leveraging AI to stay competitive and innovative. This shift empowers consumers and delivers tangible business benefits.
Product
5 min read

Biscuit AI Introduces AI Generated Ensemble of AI Agents

Biscuit AI introduces an innovative ensemble of AI agents that dynamically build themselves based on a client's knowledge base, such as product catalogs or FAQs. This advanced system automatically generates customer intents, aligns them with business objectives, and creates agents capable of managing the entire customer journey from inquiry to resolution, enhancing efficiency and customer satisfaction.
Technology
5 min read

Speculative Insights on the Future of AI with Project Strawberry

Explore the speculative insights on OpenAI's Project Strawberry, a revolutionary initiative poised to enhance AI's problem-solving and reasoning capabilities. Discover how this project could redefine AI in retail and beyond, focusing on dynamic agent creation and advanced logic layers.

Documentation and Downloads

Here, you’ll find a wealth of resources to help you get the most out of Biscuit AI. Whether you’re looking for detailed user manuals, comprehensive style guides, step-by-step instructions, or informative brochures, we’ve got you covered. Our knowledge base is packed with articles and troubleshooting tips to ensure you have all the information you need at your fingertips. Explore our extensive library of downloadable content and empower yourself with the knowledge to leverage our AI solutions effectively.

Biscuit AI Style Guides and Logo

This information is coming soon (we promise)!

Biscuit Kiosk Specification Sheet

This information is coming soon (we promise)!

Frequently Asked Questions

Find answers to common questions about Biscuit AI, its features, and implementation process.

How does the AI integrate with my existing systems?

Our AI integrates seamlessly with your current infrastructure through multiple methods. Either simply upload your content to our content management system (CMS), or integrate more real-time data via APIs and custom connectors. This ensures you’re able to get up and running immediately with minimal disruption to your operations.

Can the AI be customized to fit specific business needs?

Yes, our AI can be tailored to meet the unique requirements of your business, providing customized solutions that align with your objectives. Talk to our sales team today about what you have in mind and how this could work for you.

What security measures are in place to protect my data?

Your data’s safety is our top priority. We use HTTPS 256-bit encryption with TLS 1.2. Your knowledge base data is housed in your very own database indexes, never co-mingled. All analytical and transactional data is securely shared via our portal or API. Plus, our conversational queries are sent to secure model platforms through safe APIs for top-notch processing and understanding.

What kind of customer support do you offer?

All our clients get access to email support and a dedicated account manager. Enterprise clients enjoy priority support. Our hours are 9 AM to 5 PM Pacific Time. Check out our Contact Support page for more info. Facing a service disruption? They’re usually hardware-related and can be resolved one site or remotely or by our crack team.

What industries can benefit from this AI technology?

Our AI technology is designed to be versatile and beneficial for a wide range of industries, including retail, hospitality, healthcare, and more. We also see value in multiple use cases, such as serving customers with product information, way-finding around a location, or even serving front-of-house administration needs like corporate offices or even hospital emergency check-in and triage.

What is your phone number and business hours?

We’re speedy! We aim to respond to all inquiries within 48 hours. Our team is usually around from 9 AM to 5 PM Pacific Time. Sorry, no phone numbers here - email is the best way to get in touch and ensure you’re connected with the right person

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